Chapman Las Vegas Dodge Reviews

Avg. Rating:
(342 Reviews)
Great

Alex the salesman was amazing

Joe markey
3/3/2024
Great

Alex the salesman was amazing

Joe markey
3/3/2024
Unprecedented

What was predicted as a 4 to 6 hour job was about 1 hour from start to finish. The young woman who had my service plan was efficient, intelligent, knowledgeable and pleasant. i am a very happy camper.

Dennis Foxworthy
2/23/2024
Thank you so much for the quick turnaround!!!

Just want to say THANK YOU to Andrew Tuccio for a super quick turnaround!! Really appreciate all you do for us!!

Linette Graham
2/21/2024
Cassidy

Cassidy at the service department was great. Welcomed me right as I exited my vehicle. Asked questions but also provided stellar service. My truck was cleaned. A very seamless process. Cassidy should be the ambassador and train other advisors on how to actually engage with customers. I look forward to bringing my vehicle back for servicing and will only have Cassidy work with me.

Jose Sablan
2/14/2024
Great Service 👍

Took my Ram 2500 in for a cracked fuel filter canister and faulty coolant sensor. Kyle Mayo took care of the issues, and completed a recall I didn't even know about. Great job ??

S. Rohrbaugh
2/9/2024
Frank Mundo

Frank and Matt were great, made me feel comfortable

Aaron Somerville
2/9/2024
65k service

Well real Andrew is a great guy Give me the option to complete the service early instead of waiting the 1200 miles Long run saved me time

Jerrad Martin
2/9/2024
Great Service Department

Great service Rep. Andrew Tuccio. Kept me informed and finished repairs early.

William Whisenhunt
2/7/2024
Customer service perfect

Service was great

Edwina
2/7/2024
Thanks for all your assistance!!

You guys always take care of whatever we throw at you......thank you so much!!

Linette Graham
2/6/2024
Service for my truck

It’s awesome I got there 1 hour before my appointment and I got acknowledged right away

Arnold Peralta
2/4/2024
Amazing customer service

I want to thank the people that helped me and my husband through the process of buying our Camaro ZL1. Shoutout to Jovan, JT, Matthew and Salvador for all the support and kindness. We were to able to buy our dream car! If anybody is looking for a car these are definitely the people to go through ! Thank you again!

Nina
2/4/2024
Service

Everything was done in a very professional way.

Gil Cohen
2/1/2024
Great service from Gage

Friendly, followed up with us, great service!

Deborah Quintana
1/31/2024
Great service

Great service. Service tech Andrew was great. Kept me updated about service. Highly recommend.

Clarence Onaka
1/31/2024
Chapman LV Dodge

The service was completed well before the estimated time given and staff was very professional and courteous.

Jason
1/30/2024
Perfect service

I got in and all my questions and requests were answered and met...and on time!

Carole Ennis
1/30/2024
Service

Holly has always been great for me. Hands down one of the best working the service front-line.

Jason
1/26/2024
GREAT Service!!!!

As always, GREAT service by Andrew Tuccio & the team over there!! Really appreciate the quick turnarounds!!

Linette Graham
1/25/2024
Thanks for all your help!!!

You guys are the best & I appreciate the quick turnarounds!! Thank you for all you do :)

Linette Graham
1/25/2024
Superb service

Staff were very personable. Kept me informed along the way along the way. Got us in for service quickly and back out on the road in a jiffy when service was completed and ready for pickup

Kent Barber
1/21/2024
Ian Dobbs

Was impressed when I brought the truck in it felt like it was sluggish. Now it feels like a gas vehicle but it's a diesel we're all the recommendations were completed I was out of there under three hours impressive.

Gregg Mazelin
1/20/2024
Ian Dobbs

Was impressed when I brought the truck in it felt like it was sluggish. Now it feels like a gas vehicle but it's a diesel we're all the recommendations were completed I was out of there under three hours impressive.

Gregg Mazelin
1/20/2024
The service department

Just want to give a shout out to the service department. I have 2 vehicles. One Ram and a Chrysler. My 2009 runs as good as the day I bought it. My Chrysler is so old they can't get parts for it..The other day I had a oil change done on the Ram. My Chrysler is leaking gas and they took it back to see where the leak was . They found it but couldn't fix it cause they don't have the parts and they don't deal in second hand parts. They didn't charge me a dime for that service but at least I now know what the problem is. Chapman, you have wonderful service advisors. Holly, Andrew, and Cassidy are wonderful advisors. They make you feel welcome. They get right on the problem and always letting you know what's going on with the vehicle. Chapman I have been a customer for years and always will be.

Karen Naegele
1/19/2024
Dear Sir,

My visit to Chapman Jeep service center was great. The staff was very welcoming especially Mr. Danny Littell. He attended to the other details in the jeep renegade. The service was fast and all detailed instructions were explained carefully. Thank you.

Maria Cristina Samson
1/17/2024
Ian Dobbs

Very good Service

Ian Dobbs
1/16/2024
CLARENCE

Excellent service. Friendly courteous technicians. Ian is great to work with. Pleasant and answers all questions we may have. Highly recommended.

CLARENCE ONAKA
1/13/2024
Really appreciate Andrew Tuccio

Andrew is super helpful and responds quickly when any questions arise, he's great with follow-up and calls me as soon as the truck is ready for pickup.

Linette Graham
1/11/2024
Great people

Kevin that work in service department at Chapman Jeep on boulder hwy and Sahara ave is the best. He has Customer service skills and he know the vehicles and he know what he doing. Everyone that work there are very nice, but Kevin stand out with more kindness. All I got to said is Thank you to the Chapman Jeep crew, Thank you!

Gina
1/6/2024
service

cage is awesome

phillip floyd
1/5/2024
Great service

Great service. Evan our technician was very pleasant to work with. Answered all questions and was the best. Highly recommended.

CLARENCE ONAKA
1/3/2024
Service on my 2919 Dodge Ram Truck

Had the radio replaced in my 2019 Dodge Ram Truck. The service advisor Kyle and the service tech were total professional. Co not ask for better service. To to bottom a class act.

Johnny Garrett
12/30/2023
More than twice as expensive

I was surprised that the cost of an oil change and tire rotation has more than doubled in price from the last time. I was the first customer in the que, but it took 2 hours to complete.

Rich Cawley
12/29/2023
service

on time , in a timely fashion.

gerald schuyler
12/29/2023
Vehicle Maintenance

It was a quick maintenance and great service. The friendly staff took good care of the maintenance needed for my vehicle

Mario
12/27/2023
Service

As always the service was excellent. The service team went above and beyond while I experienced a family death and they allowed me to hold truck until I returned to pick up. Above and beyond!

Matthew curley
12/26/2023
Jovan

Worked with Jovan on purchasing my 2023 rebel process was painless and he worked with my schedule.

Jason
12/26/2023
service

With Ian. Great service

derol gibbons
12/25/2023
Great Service

I had a great experience with Chapman pertaining to my jeep service. Gage took great care of my jeep and service was exceptional. I will take my jeep to Chapman for all my service needs.

Ed
12/22/2023
Amazing!

The facility is spotless, the process seamless, and the people really care. Best experience I’ve had anywhere. Thank you for everything!

Sharon
12/22/2023
Great Service Department

Chapman Jeep has the best service in town! They value your time and provide great quality service.

Mark Rich
12/21/2023
Great Service

Great experience with Jonard at Chapman!

L Clark
12/20/2023
Excellent service

Recently brought our Ram 1500 in for 30,000 mile service. Ian was our service advisor. He was informative and answered all of my questions. He was honest and we will return to have him for our service needs

Peggy
12/20/2023
Oil change

Awesome service! Car was done faster than what I was told! Definitely will be back!

Lance
12/19/2023
New truck purchase

Frank at the dealership was very honest and helpful. He fixed a few issues I had and I am very satisfied with his professional manner and would recommend him highly.

Barry Wheeler
12/19/2023
Service

Have always had my journey serviced here, as always, I was informed before any recommendations were performed and when my vehicle was done and ready to go. Thank you to all the service providers that make your team so awesome!!!

Jeff Kincaid
12/17/2023
Purchase

Had a great experience having Frank show me thru the car and getting all possible deals I could get

Patrick Fulp
12/17/2023
Outstanding service advisor

Holly So is an outstanding service advisor. She was great in helping me get my radio fixed throughout the whole process.

Michael DeVillez
12/15/2023
service

Great job, fast and very professional.

Matthew curley
12/14/2023
Service

Service advisor was awesome

Robert Parks
12/13/2023
Check up

My Jeep was taking good care of again! Thank you

Ayce Mummert
12/13/2023
Super

Fast and great

Sigrid Monda
12/12/2023
Jeep Service

Been taking all my Chrysler related vehicles to Chapman for the past 15 - 20 years for service and repairs. Would not trust any other dealership. Now that they have a dedicated Jeep service building, it's even easier to get scheduled and worked on.

William Rohnkohl
12/12/2023
Good Customer Service

Check in and out was a breeze. Evan was very pleasant. We had an 3rd party warranty that ended up being worthless. Evan helped us to purchase an extended Ram warranty. Our Ram Boxes on both sides were not working automatically. I was quoted 1100.00 to repair. At home I inspected and purchased 2 green clips from Chapman Dodge for about 9.00 each side and the Ram boxes are working great.

Cliff Chapman
12/10/2023
Engine replacement

Had my engine replaced do to porous cylinder walls causing cylinder 4 to misfire Was coverd under warranty and was replaced quickly after finding the problem

Manuel Lopez
12/10/2023
Review

Very clean ,very professional ,

Johnny
12/9/2023
Best Company Ever.

I Did have an Issue with my brand new Jeep Renegade and Service was fast and Amazing. Thanks Chapman. Very Professional Management as well.

Zack Patsula
12/8/2023
Timely service

always greeted professionally and taking care of and leave the service happily.

Ayce Mummert
12/8/2023
Excellent service

My service request was taking care of in a timely manner and with excellent service. Danny Littel took care of my car and made sure I had a loaner at my disposal so I can go to work. Thanks for a great service!

Erika Colon
12/8/2023
Great service

A very positive experience. I needed a new battery, and they were able to squeeze me in to take care of this. Thanks.

paul wright
12/6/2023
Excellent Service

Andrew in Service is very professional and skilled goes over and above for customers

Andrew Joiner
12/5/2023
service

excellent service as always. also purchased new tires . thanks to Ben and his service staff.

Terence Depackh
12/2/2023
Evan

????????????

Candy Zuniga
12/1/2023
Awesome service

I brought my Ram 2500 in to get the side box fixed and it was amazing. When I dropped it off, I was told it would take 2-3 days. However, I received a surprise call saying it had been fixed and was ready to be picked up the same day! Kyle Mayo was the best. He was a fantastic communicator and explained things clearly so I would understand the process. When I picked up my truck, it looked great! It looks better than when I bought it. I couldn’t be happier with the job completed by Chapman’s service department.

Scott Charles
11/30/2023
Window rubber sealings

The job was done to my satisfaction and within the time promised by the service tech.

Eric Nolan
11/30/2023
1st time at boulder highway location...

better communication, service, and overall experience than any other dealership i've ever been to!

shawn eiferman
11/29/2023
Very nice and helpful

When I arrived, I was greeted very nice and respectfully. I was immediately checked in.

Jermaine
11/28/2023
Evan Bushong

Evan diagnosed my vehicle and got everything taken care of. And kept me in the loop for how long everything would take.

Bob Collins
11/27/2023
Great service

John Quintero is a great guy. I'm glad he was the one I dealt with to purchase my 2024 Ram. It's my second vehicle I bought from this location.

Nick Picano
11/23/2023
EXCELLENT CUSTOMER SERVICE!

Ian was very helpful & attended to my vehicles needs & addressed the services recommended for my vehicle on the milage it had. Smooth process throughout the whole visit & honestly would recommend. Will keep coming here to service my vehicle!

Juan Dejesus
11/21/2023
Outstanding Advisor

Holly So is an outstanding advisor. She went above and beyond helping me during my last visit. Thank you.

Michael DeVillez
11/18/2023
Communication!

Evan was awesome. Very communicative through the process. Answered all my questions service was prompt.

Rene
11/17/2023
Awesome Service

Kyle Mayo helped out with getting my company truck in and out for services, highly recommend

Josh Holt
11/15/2023
Service

Was excellent

Gloria Flanagan
11/15/2023
Andrew is the GREATEST!!

Really appreciate all Andrew does for our company!! Thanks for everything you do!

Linette Graham
11/13/2023
Fast and excellent service

Went in and Atley was great going over recommended services. Got oil change, coolant flush, brake fluid flush and air cleaner in just 2 hours time. thought it would take a lot longer. Loved all the recommendations for service needed on my Dogde Ram 1500

Sharri Eisenman
11/12/2023
Oil change and tire rotation

The lady was very professional and got our Pacifica done in an amazing manner, highly recommend her for any of our needs!

Ron Miller
11/12/2023
Service was amazing

I drive across town because Chapman service is the best!!!

F Haas
11/11/2023
Servicing

Very good customer service

John Seaman
11/11/2023
Repair

I had an issue with my 2016 Ram 2500 transmission not shifting out of the manual mode. Meet with Andrew, whom I have had as a service writer for nearly 7 years now, regarding the problem. He got it diagnose and determined it was fairly simple fix. He tracked down a part and completed the job within 24 hours. Strong work! Always happy with Andrew and service techs at Chapman.

Eric Smith
11/10/2023
Thanks, Danny!

Danny is an exceptional service advisor. He is thorough, attentive, and direct without being pushy!

Jimi “BoomerBing” Bingham
11/10/2023
service

Gage is awesome

phillip lee floyd
11/9/2023
Great Service

Great

Marlandis Smylie
11/9/2023
We appreciate the Service Rep & Dealership Integri

Our service Rep, Evan, was helpful and the dealership's integrity on pricing, recall fulfillment and honoring warrantees is appreciated

Tony Drexel Smith
11/8/2023
Excellent Service

Excellent Service

Sigrid Monda
11/8/2023
GREAT JOB as always Andrew!!

You are a ROCK STAR & very appreciated!!! Thanks for all the hard work :)

Linette Graham
11/7/2023
GREAT JOB Andrew!!!

Love working with Andrew!! He makes everything run so smoothly :) Thanks for all your hard work and dedication!!

Linette Graham
11/7/2023
25,000 mile service

Scheduled a 2 pm appointment the following day for a 25k service. Was greeted by one of the service staff members who took a few pics, got some vehicle information and told me all that was involved in the service. He told me he would get in touch to let me now how things were going as I waited in the customer waiting area. Once I was called to pick up my truck, he went over what had been inspected, replaced as well as recommending the replacement of the rubber molding around the windows while that was still under warranty, as the molding was starting to come undone in certain spots. I assured him I'd be making another appointment to replace that very soon. Overall, a very courteous, professional staff and I would highly recommend Chapman Dodge to anyone who owned a Chrysler vehicle, especially if living in the North or East Las Vegas areas, as well as Henderson.

Eric Nolan
11/4/2023
Denominator customer service !!!

I was recommended to Chapman by a close friend of mine. He said that the customer service was really good there. I’ve been in the hospitality industry for over 25 years and let me tell you, Chapman Las Vegas RAM is everything I could hope for. Ian my service advisor was extremely attentive to my trucks needs and very polite, hospitable, and communicative. If you need your MOPAR automobile serviced go to CHAPMAN LAS VEGAS Dodge Chrysler RAM. Ask for Ian.

CHRISTOS DEMETROS
11/4/2023
Customer service

From the buying process to the service department these guys go above and beyond

Ev coomber
11/4/2023
Srt oil change

Daniel is.a kind hearted person only wants the best out come for the customer he explained the issue of proper service and how to keep my extended warranty in place by logging every service that is required to keep it valid if I do things myself the warranty if things bust may be. Void or dispute so thanks don’t want 4000.00 extended warranty to get rejected because of stupidity

Dean thomas
11/4/2023
Service

Kevin Goyoco Top notch professional!

Horace Miller
11/1/2023
Great

Great service

Miguel
11/1/2023
Service!!

Evan was my support rep for Chapman Dodge. Evan provided stellar customer service and feedback while my Challenger was in the shop. I did not have to worry about anything every question I asked had an answer. I was at ease and my vehicle was given back to me on a full tank of gas!! It's those minor details that are greatly appreciated

Summer H
11/1/2023
Service Tech

He was professional and so easy to work with.

Sandy
10/31/2023
Great service

I love the personal care I receive from Holly. She takes great of me and my car. Thanks to the mechanics as we ll.

Jewel
10/31/2023
Awesome shop

I took my truck in for a minor recall and service writer had me done in 2 hours.

Glenn
10/31/2023
Knowledge is priceless

Went in for a recall inspection and met with Holly and her team, the preappointment notifications and the courteous and informative introduction were all A ?? rated! The team was thorough and identified issues that led to some concerns I had and they corrected the issues and had me reunited in a few days. Thank you Holly and the team at Chapman Dodge for the great care and customer service!

Jana Brooks
10/31/2023
You make it so easy to buy!

Dealing with Chapman and The Reber Group is so pleasant and easy. They make the process of buying a pleasure. The paperwork process was a snap and the people there seem to truly enjoy their jobs! I would highly recommend Chapman Dodge.

Howard Ickes
10/30/2023