Chapman Las Vegas Dodge Reviews

Avg. Rating:
(373 Reviews)
Excellent Service

Andrew in Service is very professional and skilled goes over and above for customers

Andrew Joiner

excellent service as always. also purchased new tires . thanks to Ben and his service staff.

Terence Depackh


Candy Zuniga
Awesome service

I brought my Ram 2500 in to get the side box fixed and it was amazing. When I dropped it off, I was told it would take 2-3 days. However, I received a surprise call saying it had been fixed and was ready to be picked up the same day! Kyle Mayo was the best. He was a fantastic communicator and explained things clearly so I would understand the process. When I picked up my truck, it looked great! It looks better than when I bought it. I couldn’t be happier with the job completed by Chapman’s service department.

Scott Charles
Window rubber sealings

The job was done to my satisfaction and within the time promised by the service tech.

Eric Nolan
1st time at boulder highway location...

better communication, service, and overall experience than any other dealership i've ever been to!

shawn eiferman
Very nice and helpful

When I arrived, I was greeted very nice and respectfully. I was immediately checked in.

Evan Bushong

Evan diagnosed my vehicle and got everything taken care of. And kept me in the loop for how long everything would take.

Bob Collins
Great service

John Quintero is a great guy. I'm glad he was the one I dealt with to purchase my 2024 Ram. It's my second vehicle I bought from this location.

Nick Picano

Ian was very helpful & attended to my vehicles needs & addressed the services recommended for my vehicle on the milage it had. Smooth process throughout the whole visit & honestly would recommend. Will keep coming here to service my vehicle!

Juan Dejesus
Outstanding Advisor

Holly So is an outstanding advisor. She went above and beyond helping me during my last visit. Thank you.

Michael DeVillez

Evan was awesome. Very communicative through the process. Answered all my questions service was prompt.

Awesome Service

Kyle Mayo helped out with getting my company truck in and out for services, highly recommend

Josh Holt

Was excellent

Gloria Flanagan
Andrew is the GREATEST!!

Really appreciate all Andrew does for our company!! Thanks for everything you do!

Linette Graham
Fast and excellent service

Went in and Atley was great going over recommended services. Got oil change, coolant flush, brake fluid flush and air cleaner in just 2 hours time. thought it would take a lot longer. Loved all the recommendations for service needed on my Dogde Ram 1500

Sharri Eisenman
Oil change and tire rotation

The lady was very professional and got our Pacifica done in an amazing manner, highly recommend her for any of our needs!

Ron Miller
Service was amazing

I drive across town because Chapman service is the best!!!

F Haas

Very good customer service

John Seaman

I had an issue with my 2016 Ram 2500 transmission not shifting out of the manual mode. Meet with Andrew, whom I have had as a service writer for nearly 7 years now, regarding the problem. He got it diagnose and determined it was fairly simple fix. He tracked down a part and completed the job within 24 hours. Strong work! Always happy with Andrew and service techs at Chapman.

Eric Smith
Thanks, Danny!

Danny is an exceptional service advisor. He is thorough, attentive, and direct without being pushy!

Jimi “BoomerBing” Bingham

Gage is awesome

phillip lee floyd
Great Service


Marlandis Smylie
We appreciate the Service Rep & Dealership Integri

Our service Rep, Evan, was helpful and the dealership's integrity on pricing, recall fulfillment and honoring warrantees is appreciated

Tony Drexel Smith
Excellent Service

Excellent Service

Sigrid Monda
GREAT JOB as always Andrew!!

You are a ROCK STAR & very appreciated!!! Thanks for all the hard work :)

Linette Graham
GREAT JOB Andrew!!!

Love working with Andrew!! He makes everything run so smoothly :) Thanks for all your hard work and dedication!!

Linette Graham
25,000 mile service

Scheduled a 2 pm appointment the following day for a 25k service. Was greeted by one of the service staff members who took a few pics, got some vehicle information and told me all that was involved in the service. He told me he would get in touch to let me now how things were going as I waited in the customer waiting area. Once I was called to pick up my truck, he went over what had been inspected, replaced as well as recommending the replacement of the rubber molding around the windows while that was still under warranty, as the molding was starting to come undone in certain spots. I assured him I'd be making another appointment to replace that very soon. Overall, a very courteous, professional staff and I would highly recommend Chapman Dodge to anyone who owned a Chrysler vehicle, especially if living in the North or East Las Vegas areas, as well as Henderson.

Eric Nolan
Denominator customer service !!!

I was recommended to Chapman by a close friend of mine. He said that the customer service was really good there. I’ve been in the hospitality industry for over 25 years and let me tell you, Chapman Las Vegas RAM is everything I could hope for. Ian my service advisor was extremely attentive to my trucks needs and very polite, hospitable, and communicative. If you need your MOPAR automobile serviced go to CHAPMAN LAS VEGAS Dodge Chrysler RAM. Ask for Ian.

Customer service

From the buying process to the service department these guys go above and beyond

Ev coomber
Srt oil change

Daniel is.a kind hearted person only wants the best out come for the customer he explained the issue of proper service and how to keep my extended warranty in place by logging every service that is required to keep it valid if I do things myself the warranty if things bust may be. Void or dispute so thanks don’t want 4000.00 extended warranty to get rejected because of stupidity

Dean thomas

Kevin Goyoco Top notch professional!

Horace Miller

Great service


Evan was my support rep for Chapman Dodge. Evan provided stellar customer service and feedback while my Challenger was in the shop. I did not have to worry about anything every question I asked had an answer. I was at ease and my vehicle was given back to me on a full tank of gas!! It's those minor details that are greatly appreciated

Summer H
Service Tech

He was professional and so easy to work with.

Great service

I love the personal care I receive from Holly. She takes great of me and my car. Thanks to the mechanics as we ll.

Awesome shop

I took my truck in for a minor recall and service writer had me done in 2 hours.

Knowledge is priceless

Went in for a recall inspection and met with Holly and her team, the preappointment notifications and the courteous and informative introduction were all A ?? rated! The team was thorough and identified issues that led to some concerns I had and they corrected the issues and had me reunited in a few days. Thank you Holly and the team at Chapman Dodge for the great care and customer service!

Jana Brooks
You make it so easy to buy!

Dealing with Chapman and The Reber Group is so pleasant and easy. They make the process of buying a pleasure. The paperwork process was a snap and the people there seem to truly enjoy their jobs! I would highly recommend Chapman Dodge.

Howard Ickes
Love working with Andrew Tuccio!

Andrew follows up and keeps me posted on the status of all vehicles I send into him to fix. It is very much appreciated :)

Linette Graham
Dodge Ram 1500

In the shop at Chapman for several days for electronic throttle message. Work was completed and truck returned to service. Warrantee was honored.

Steve Niswonger
Andrew was great!

Great service! Andrew is always informative and keeps you in the loop! Great job!

Anthony Bonifatto
Taking Care of Business

Jason Daniels & Ray Garcia always deliver on the issues. We own 4 Rams & there is never something that comes up that they can't handle and get it fixed right the first time.

Frank Martin
Shanna Floyd

I was super happy. tThat I got the dream car that I always wanted. Through the help of Frank Mondo

Shanna Floyd
Amazing Service Staff!!

We just had our 21 Nova RB20 - RV by Coachmen on a Ram Promaster 3500 serviced at Chapman Dodge/Ram on Boulder Highway in Las Vegas. Our Service Advisor… Atley Pagett was awesome! She treated us like we were VIP’s; she kept us informed of every step that was being done and made spot on recommendations for our “Baby”-NOVA. We couldn’t have been more happier with our service and the care they gave our vehicle- AKA… our Home! We were so lucky in finding our new service center for all our needs at Chapman Dodge/Ram in Las Vegas! Many thanks again to Atley and your techs who performed our service! Very much appreciated!!

Michael Roche

We had a great experience at the Dodge/Jeep shop. The place was clean, inviting, and comfortable. The young man who took care of us was pleasant, courteous, and thorough in his evaluation of our vehicle (and the explanation of what needed doing when). My husband and I agreed that this would be our service stop of choice. Well done!

Sharon and Mike Damon
Excellent Service

What a great experience. My Salesman Cowboy was great to work with, Sal in financing was very thorough. My new truck was delivered nicely detailed, could not have asked for more.

Carlos Hernandez
Helpful Advisor

When we arrived we didn’t know we had to leave the vehicle. Our advisor was very friendly and informative. He got us a ride home and a ride back to pick up our truck. He was an asset to chapman Dodge and hope our future experiences are as good as this one.

CA Chapman
Awesome service

I will never go to any other dealership..Chapman is the best!

Cindy Pringle
Great Service

I pulled up and was greeted immediately by Gage Garrison who checked me in while a gent looked at my jeep checking fluid levels as well as coloration of fluids for proper vehicle operation. He and the techs too great of me through the maintenance keeping me informed as well as updated on a recall item. The entire process was amazing and based on the current operation of my vehicle, maintenance and repairs were completed correctly. They have gained my trust and confidence. I will go back to Chapman for service.

Ed White
Isaias Aguilar

Was more then helpful , explaining every thing necessary to keep my Jeep at top performance. He was very confident, which made me trust in Chapmans service. I will continue to reach out to Isaias for my service needs.

Cheryl Chester


Service Dept

Staff was great. I worked directly with John and he was very informative and efficient.

Patience Isom
RAM truck purchase

Cowboy Rick and his team made the buying experience a great and rare pleasure. Price was very competitive in this market. We will return to Chapman and Rick for future purchases


Friendly and helpful service. Prompt completion of work

Charles Knox
Excellent service

Easy to schedule an oil change, nice people, fast and great service.

Great Service at Chapman's Jeep

Chapman's Jeep service department is the best I have experienced in Las Vegas. They value your time and follow through with excellent service and needed expertise to get your Jeep back on the road.

Last Service Appointment

Went Great As Always

Oil change

Good service

New jeep

I love my new jeep.Jersey was that best!!

Veronica garza
Outstanding Customer Service!

Ian was great! He meet me upon arrival, listened to all of my concerns, and set about making sure everything was taken care of. He is a great asset to Chapman Dodge!!

Brian Cella
Service on vehicle

I had my vehicle in for services and they fixed everything. But some parts they did not have which is out of there hands due to the strike back east! But I would recommend Dodge Services Center to people because they do a great job and I trust them, Especially Holly So who is my services advisor she is a great asset to the company. Thank you so much.

Kathy Suarez
Very good customer service

I would and have recommend Chapman Dodge the salesman and manager that assist me are the best there was a misunderstanding in the beginning on my part but in the end everything was perfect. True professionals thanks Jeremy for everything.

Sarah Baldwin
New key fob

Programmed second key fob

Eva Lyn Jensen
Car service

Service was excellent. They kept on informing us what they had to do all details very professional. Thank you again.

Patricia Greenberg
Great Service depart

Decided to use Chapman over the place where I bought my truck as they have terrible service and attitudes. Service rep was good to work with here at Chapman. Attentive and concerned. Got my truck back faster than promised. Only thing I would love to see come back is loaner vehicles. Now I do have a spare vehicle but not everyone does and nothing was offered when I was told they would keep it for 3 days for warranty work. Thanks!

Richard Acosta
Second Service Review

Everything went very smoothly, the service attendant very kindly answered all my questions, and then offered me a free car wash :D


Great job

Shawn Singleton
Awesome service in a timely manner!!!

On short notice needed my Ram 1500 car battery that was still covered under warranty replaced. They were the only Ram dealership able to do the work same day. You guys are awesome!!! Thanks!!!

Bentley Thomsen
Gage Garrison

Gage Garrison, is very professional and care about the requirement and needs of customers, is a very empathetic person. I have been a customer for almost 7 years!!!! Staff always made a difference.

Norma Juneau
Minor repair

Andrew is a superstar. He got me in first thing the next morning and service is perfect. Happily motoring once again.

H Stephen Nelson

Service was good

Ljuban Mraovic
Sales Jeff

He was wonderful accommodating and helpful

Mary Zapata

Kyle and Evan stayed in close contact with me and made sure I left happy!

Cathie Beckett

Great job, thanks Ian

Zach Barber
Attention to detail

Brought my 2018 Promaster in for a major service as I hit 90K miles. The thorough inspection and recommendations were all the things I was expecting. I then expected them to tell me they woudl need to keep it a few days. Much to my surprise it was ready at the end of the day! Outstanding communication, and delivering everything as promised is why this is my go to place for all work on my Dodge van.

Robert Croasdale
Service Rep

Friendly and excellent service....thanks to Ian!

Pleasant experience

I didn’t want to have to buy a car I needed to buy a car because my current one needed to be humanely “put down”. Having to make a quick choice was actually stress free and easy with Chapman. Frank Mundo and Sal (finance) made things fun and relaxed

Regina Kosalko
Great Service

Great service, Car went in and was given back a day before they said.

Quality Service


Demetrius Harris
great service!

i had a good customer experience with Jonathan Laymon

Best Service Dept. Ever!!!

I recently took my car in for service and received the best customer service in the car industry! My service advisor Richard Weible made sure I left with my car in tip top shape! He made sure I sure I understood what needed to happen to service my vehicle, and any cost I might incur. Thank you Rich and the entire service team for making me feel like a valued customer, and reminding me I made the right choice by choosing Chapman!!! :)

Mardest McCloyn

Ian did an excellent job tracking part and scheduling service. Courteous and professional.

Great service

Smooth experince

Ayce Mummert
Service: Ian--He's a 10!!

Had a blowout on Labor Day, had my 2019 Ram 1500 towed towed to Chapman Dodge Service on Boulder Hwy/Sahara. Ian took care of me like I was related to the owner. Had 2 new tires put on and Ian kept me informed at each step. Great Service, Great Guy! Highly Recommended!

Howard Vail

Service was completed quickly and I was kept up to date on the status of my truck. Ian Dobbs was right on top of things.

Ray Pingree
truck repair

very happy with my truck repair and would like to thank all the men and women at Chapman's doge they did a very good job

art cashwell
Excellent Service

What I expect in service dep. Very professional and detailed. I will use Jon again. He was fabulous!

Great service

Ian my service advisor was great. He talked me through all the critical issues with my truck. Didn’t pressure me to make a decision and had great customer service. Very knowledgeable service advisor. I would highly recommend Ian for all of your service needs.

Devon Setzer

Ian Dobbs did an amazing job,He went above and beyond

Mike Pascual
best service department

I must say Chapman has the best service department I have ever dealt with. Andrew T is the reason.

mark anglum
Good job


Terry Tope

Thurston was amazing. He answered all of my questions honestly. He was easy to talk to. He listened to what I wanted and what I didn’t want and got me into the car I wanted.

Lindsay Coulson
165,000 Mike wervice

Had several routine maintenance items serviced with no issues and vehicle was returned to me on the same day.

William Rohnkohl

Jonathan our service advisor was absolutely amazing. He kept me updated on the progress and delivered as promised. Thank you!

Service Technician

Ian provided outstanding support! Very professional and courteous.

Oil change

Professional and fast service,thank you Andrew

Jorge Dorta
Service on recall

Grid heater recall it took a while to get the parts but everything went well

Arthur cameron

Ian Dobbs was very helpful and communicated every step of the way until the service was done

Mike Pascual

Great service as always. Unbeatable reputation